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Absolutely perfect service from start to finish, Alex was amazing and very knowledgeable about everything. Would highly recommend United British Caravans, and will continue to use for all my caravans in the future. Thanks again
Jason Riches
15. November, 2024
Trustindex verifies that the original source of the review is Google.
Friendly team, great service, very supportive. Would highly recommend. Thank you, the gazebos are fantastic.
Amelia Rose lee eyre
15. November, 2024
Trustindex verifies that the original source of the review is Google.
Bought our first caravan with united British caravans, I couldn’t be happier with the level of service provided during this process. It was so seamless, the staff were extremely helpful. Would highly recommend.
Primitech Ltd
15. November, 2024
Trustindex verifies that the original source of the review is Google.
My experience with United British Caravans Ltd in Newcastle upon Tyne was nothing short of exceptional. From the moment I stepped into their showroom, I was greeted warmly by the team, who made me feel right at home without the typical pushy sales atmosphere. I’ve had interactions with many dealerships over the years, but none have matched the genuine courtesy and professionalism demonstrated here.
One standout aspect of my experience was the level of aftercare provided. After purchasing our caravan, we encountered a minor issue with one of the appliances. When I called for assistance, the service team responded immediately and booked us in at a convenient time. True to their word, the issue was resolved efficiently and with a level of detail that assured me customer satisfaction was their priority. They even took the time to explain the maintenance process, ensuring I felt confident about future upkeep.
Moreover, every member of staff I encountered was knowledgeable and attentive. I recall speaking with a gentleman named Chris, who went above and beyond to ensure all my questions were answered, from warranty details to accessory compatibility. He was patient, genuinely interested in helping me make the best decision for my needs, and not just focused on making a sale. It’s rare to find a team where every person, from the reception to service, exudes politeness and a willingness to help.
I’ve visited a few caravan dealers over the years, and what truly sets United British Caravans apart is this commitment to ensuring the customer feels valued both during and after the sale. If you’re seeking a reliable company with a strong focus on customer care, I can wholeheartedly recommend them. Their professionalism, combined with the warmth and knowledge of their staff, makes for a standout experience.
Richard Stokoe
1. November, 2024
Trustindex verifies that the original source of the review is Google.
Just taken delivery of our very first caravan, brand new Bailey Unicorn Cadiz...
Despite a couple of issues at handover, not the van, Lewis and the technical experts managed to get us going.
First drive today, nervous as heck 😉 but quickly got the hang of it...
Many thanks to all who helped in this purchase.
Delighted...
