Dorema Omega De Luxe Porch Awning

Dorema Omega De Luxe Porch

4 season quality porch awning, ideal for seasonal sites.

Catering for those customers looking for a seasonal porch awning, the Omega offers the very highest quality materials and construction.  Now available in generous 340 x 240cm size, this versatile porch awning is produced in the super quality TenCate All Season material, being extremely tough, waterproof and very easy to clean. Suitable for camping all year round or seasonal site use.

Practical standard features include a removable front panel, inside/outside mud flap system, and removable side panels. Additionally, Omega De Luxe can be fitted with a large annexe on either side, which can be bought in the options above. The annexe comes with a standard steel frame.

This awning is fitted with Safe Lock System as standard, which allows you to choose the optional Safe Lock Kit, which will make your awning stable in all weather conditions.

Features:

• Fitted with privacy window blinds
• Fitted with the special facility to have the mud flap either inside or outside
• Covered zips in matching material for extra protection
• Two cushion pads fitted to the rear legs to avoid damage to the caravan
• Fitted with Safe Lock System

Specifications:

Fits: Caravans from 235cm-255cm awning rail height
Size: 340cm x 240 cm
Roof measurement: 300 cm + 2 x 20 cm
Roof material: TenCate All Season coated polyester
Wall material: TenCate All Season heavy quality coated polyester
Front panel: Can be rolled down or zipped out
Side panels: Door both on the left and right-hand side,  side panels can be zipped out
Frame: 25mm EasyGrip steel or FibreTech fibreglass
Colour: Charcoal/grey
Combined weight (canvas + frame): steel frame ~30kg, fibreglass frame ~26kg
Ventilation: A ventilation opening in the ridge of the front panel that can be closed with a zipped panel and on the right-hand side you will find a fly screen panel

Optional Extras:

• Annexe tall with pointed roof - comes with a steel frame 
• Inner tent annexe
• Veranda pole
• Rail stopper
• Safe Lock System kit

Delivery

When you place your order online with us you will receive an automatic e-mail notification of the receipt of your order.

We normally ship all stock orders on the weekday following receipt of order by courier. We send a confirmation email on despatch and you should normally receive your order within 3 to 5 week days, sometimes earlier. The courier also normally sends tracking information when received at their hub.  A signature will be required on delivery.  

Should we be unfortunately out of stock and unable to ship your order, you will normally be contacted within 2 days to enable you to choose whether you wish to wait for the next delivery to us, change to another product or to cancel your order and payment at no charge. This backorder status normally means we are awaiting stock to arrive.

Please note we do not stock all sizes of all items. Items such as full awnings often come direct from the manufacturer to save time. If we are shipping direct from the manufacturer we will let you know. If there is a significant delay we will also let you know once we have placed the order with the manufacturer and they confirm delivery. In extremely busy periods the manufacturers can take a few extra days to deliver.

IF YOUR ITEM IS URGENT PLEASE CONTACT US FIRST BEFORE PLACING AN ORDER

Carriage charges for single shipments to mainland UK except Highlands and Islands are:

£6.95 below £200

FREE for £200 and over (excludes some bulky items)

Most orders will fall into the two sub categories.  Orders over certain weights and sizes will incur additional shipping charges.

For shipments to Highlands and Islands, or outside of the United Kingdom please  contact us to  discuss your order and confirm carriage charges according to the size and weight of your shipment.  We reserve the right to charge carriage supplements if couriers levy a surcharge due to size, weight or destination on orders placed at standard carriage terms. 

Please check your order on arrival – any shortages or damage must be reported within 7 days of delivery.

Returns 

We are confident that you will enjoy your purchase, however, in the unlikely event that you have a concern on receiving your item(s), please get in touch with us first. In some cases we can resolve a problem without the goods needing to be returned, at other times we may need to refer to the manufacturer for the best course of action.

KEEP THE BOX – if you unfortunately have to return your item, it will need to be shipped back to us. We strongly advise that you keep the original packaging (particularly for awnings and larger items) flat-packed for a reasonable length of time. We reserve the right to apply a surcharge for goods returned to us which have been damaged in transit.

Cancellation/Refunds: We must be notified within 14 days of receipt and the goods must arrive back to us within 30 days of receipt.  After 30 days from initial delivery, faulty items will be repaired or replaced at the supplier’s discretion.  All customer deliveries are tracked and delivery dates recorded. Returns are accepted provided that the items are unused, in a resaleable condition, with relevant labels attached. Whilst we accept that you may have inspected your purchase to ensure it meets your requirements, where it is evident that more handling (or use) has occurred than we would expect for the purposes of ascertaining suitability, characteristics and function, a proportionate deduction for the diminishment of value will be made.

To return an item please do so via a Post Office or other carrier, or direct to our store at Newcastle. Please note that goods are returned at your own expense and the goods are your responsibility until they reach us. We highly recommend that you keep a copy of any shipping receipt.

In the interests of quality control, all returned goods will be inspected by us or the manufacturer prior to any refund or repair being made. Refunds are normally processed within 14 days from when goods arrive back to the warehouse and the refunded amount will be allocated to the account from which the payment was originally made (please note that payment clearance periods are dictated by the card issuers and are outside our control).

This does not affect your statutory rights.